A：Good morning. May I help you?

早安。有什麼事需要我服務的嗎？

Ｂ：Yes, I’d like to make an appointment.

是的，我要預約掛號。

Ａ：Ok. Have you visited our hospital before?

好的.你曾經來過我們醫院嗎?

Ｂ：Yes.

是的。

Ａ：May I heave your medical record number/I.D. number/name/passport number?

請告訴我你的病歷號/身分證字號/姓名/護照號碼?

Ｂ：3256987

3256987

Ａ：Which department do you want to visit?

你要看哪一科呢?

Ｂ：Urology.

泌尿科

Ａ：Do you have any special doctor?

你有指定醫生嗎?

Ｂ：No.

沒有

Ａ：Please wait a minute. Please come on Wednesday afternoon at two o’clock and go directly to the Urology Department. Your appointment number is 31.

請稍待一下。請星期三下午二點直接至泌尿科。您的掛號號碼是31號。

Ｂ：Thank you.

謝謝您